1. Processing Time

• Orders placed before 12:00 PM PST ship the same business day.

• Orders placed after cutoff ship next business day.

2. Shipping Methods

We ship via:

• UPS

• FedEx

• USPS

• DHL (international)

Custom freight or pallet shipments may be arranged.

3. Delivery Estimates

Standard delivery times:

• West Coast: 1–3 business days

• Central U.S.: 2–5 business days

• East Coast: 3–7 business days

International delivery varies by destination.

4. Shipping Costs

Calculated based on:

• Total weight/volume

• Delivery region

• Carrier rates

Wholesale accounts may receive discounted shipping.

5. Tracking

Tracking numbers are emailed automatically once the order ships.

6. Lost / Stolen Packages

We are not responsible for:

• Packages marked Delivered by the carrier

• Incorrect shipping addresses provided by the customer

Carrier claims can be opened upon request.

7. International Shipping

Buyers are responsible for:

• Customs taxes

• Import duties

• Local clearance fees

8. Contact

For shipping questions:
info@burgundy-blue.com
+1 (310) 737-8650